Delivery and Tracking

Houbigant guarantees the highest service and reliability. We strongly recommend that you use a business address whenever possible for all your orders as all shipping require a signature. You will receive an email confirmation with the tracking number and the link for following your order status. In case of damaged package delivery, please contact our customer services.

IMPORTANT INFORMATION
  • All orders require a signature upon receipt.
  • We are not able to redirect orders once it has been shipped.
  • Do not forget to check the content of the package delivered before providing your signature.
  • All orders confirmed and paid before 11am are shipped during the same day. A confirmation by email will be sent as soon as your order is shipped.


ORDER PREPARATION
The content of each order is checked before shipment. A particular attention is dedicated to prepare your order.

INQUIRY RELATED TO SHIPMENT
We pay a specific attention while preparing your order and package. However, if a product has been damaged during transportation, please email our customer services directly.

SHIPPING DETAILS

1) For the following countries*: Croatia, Bulgaria, Czech Republic, Denmark, Finland, Ireland, Norway, Sweden, Greece, France, Belgium, Liechtenstein, Luxembourg, Netherlands, Monaco, Austria, Germany, Italy.

Free delivery for orders over 95€
Standard Shipping for orders under 94.99€
No minimum order

2) For Spain

Free delivery for orders over 290€
Standard Shipping for orders under 289,99€
No minimum order

3) For the United Kingdom**

Free Shipping for orders over 150€
Minimum order 150€

4) For the following countries*: Portugal, Iceland, Slovenia, Switzerland**

Free shipping for orders over 290€
Standard Shipping for orders from 140€ to 289,99€
Minimum order 140€ 

5) For the Kingdom of Saudi Arabia**

Free shipping for orders over 300€
Standard Shipping for orders under 299€
Minimum order 74€

 

For the United States of America, please visit our US website 

*Additional fee may be applied for remote locations

** Additional custom fees will be applied upon delivery