Terms and Conditions
European Responsible Person's postal address : Strada Malaspina 12 - 20090
San Felice Segrate - ITALY
1. Subject
2. Characteristics of goods and services
3. Rates
4. Zones
5. Orders
6. Returns or Exchanges
7. Payment Terms
8. Delivery
9. Limitation of Responsibility
10. IP
11. Filing - Proof
12. Dispute Resolution
13. Miscellaneous
1. Subject
These terms and conditions aim to define the contractual relationship between PERRIS GROUP and the buyer and terms applicable to all purchases made through the online shop of Houbigant-parfum, the buyer either professional or consumer.
The acquisition of property or services through this site implies acceptance by the buyer of these terms and conditions.
These conditions shall prevail over any other general or special conditions not specifically approved by PERRIS GROUP.
PERRIS GROUP reserves the right to modify these terms and conditions at any time. In this case, the conditions will be those in effect at the date of the order by the buyer.
2. Characteristics of goods and services
The site www.houbigant-parfum.com is an e-commerce site accessible through the networking service.
Products and services are those listed in the catalog published on the Houbigant-parfum site.
These products and services are offered within the limits of available stocks.
PERRIS GROUP reserves the right to withdraw the products on sale at any moment.
We try to display the colors of our products as accurately as possible. Nevertheless, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
PERRIS GROUP takes reasonable steps to ensure the accuracy of the information included in the Site. However, PERRIS GROUP takes no responsibility for errors or omissions in the content of the Site and does not guarantee the accuracy, completeness or timeliness of information provided on the site. Information provided on the Site is subject to change at any time without prior notice.
All brand, product and service names used in the Site are the trademarks, trade names or service marks of Houbigant unless otherwise stated. You may not distribute products or offer services under or by reference to or otherwise use or reproduce any such trademarks, trade names or service marks, or use any meta tags or any other "hidden text" utilizing any such trademarks, trade names or service marks, without the express prior written permission of PERRIS GROUP or the owner of such trademarks, trade names or service marks.
3. Rates
The prices listed in the catalog are priced in Euro taking into account the VAT applicable on the date of the order, any rate change will be reflected in the price of goods or services.
PERRIS GROUP reserves the right to change prices at any time, except that the prices contained in the catalog on the day of the order shall be applicable to the buyer.
All prices do not include the costs of order processing, transportation and delivery, they will be added to the checkout page.
4. Zones
The online sale of products and services presented on this site is reserved for buyers who reside in Europe, in countries with duty free customs and that use an international truck service.
5. Orders
The buyer who wishes to buy a product or service must:
Fill in the form of identification with all the data requested or give customer number if any;
Complete the online order form giving all the references of selected products or services;
Validate the order after reviewing it;
Make payment as provided;
Confirm the order and payment.
The confirmation of the order implies acceptance of these terms of sale, the recognition of having perfect knowledge and waiver of its own conditions of purchase or other conditions.
All recorded data and registered confirmation constitutes valid proof of the transaction.
The seller will email confirmation of the order recorded.
If you need to change or cancel an order, contact our customer service department by mailing to info@houbigant-parfum.com, or phone us at +377.93.50.72.12.
Please note that PERRIS GROUP processes your orders automatically. Your order may be in transit within hours after you press the “Send order button”; orders cannot be cancelled or changed if merchandise has been shipped.
6. Returns or Exchanges
We guarantee your satisfaction with all Houbigant merchandise.
I. I. Our products are to be trusted. We will gladly accept returns not meeting with your expectations. Simply return your merchandise in its original condition with the receipt or original invoice to the address below in 7 days from the delivery for a merchandise exchange, credit, or a full refund of the purchase price (minus shipping and handling charges). Shipping costs are not refundable.
II. If you receive a damaged or defective item, we will promptly send you a replacement or issue you a full refund after you have returned the damaged or defective product. You will not be charged any additional shipping or handling fees for replacement of such damaged or defective shipments. Please return your merchandise in its original condition within thirty days of delivery, with a copy of the sales invoice to the following address:
PERRIS GROUP SAM 5, Avenue Des Citronniers MC 98000 Monaco.
Should you need any assistance with your purchase, our customer service staff will be pleased to assist you, please contact us by mail at:
info@houbigant-parfum.com or by phone (+377 93.50.72.12), we can be reached Monday-Friday 8:30am to 12:30am and 2:00 pm to 5:00 pm.
7. Payment Terms
The total amount of your order will be calculated on the checkout page.
Payments are made by credit card and are done through the secure system Comodo Secure that uses SSL (Secure Socket Layer) so that the transmitted information is encrypted by software and cannot be accessed by anyone else during the network procedure.
PERRIS GROUP reserves the right to refuse any order or delivery in case of dispute with the client, of non-payment of an order or the refusal of credit card payment by a bank.
In the case of bank refusal, the order will be automatically cancelled and the client will be notify by e-mail. Payments made by chèque are not accepted.
8. Delivery
Deliveries are made to the address specified in the order that can only be in the area agreed with the DHL Company. You will receive an e-mail confirmation with the tracking number and the link for following your order status. In case of damaged package delivery, please follows directions given by the carrier DHL or contact our Customer Service.
9. Limitation of Responsibility
You accept that within the limits of regulation, we are in no way legally responsible for:
(a) Any activity interruption;
(b) Any delays or interruptions in accessing the site;
(c) Any delays or undelivered goods, erroneous delivery, misappropriation, loss, damages or modification of data;
(d) Any computer viruses, system failure which may occur while using the site;
(e) Any inexactitudes or missing content,
(h) or any events that may occur which are out of our control.
10. IP
All elements of the Houbigant-parfum site are and remain the exclusive intellectual property of PERRIS GROUP.
Nobody is allowed to reproduce, use, repost, or use for any purpose whatsoever, even partially, the elements of the site whether it be software, video or audio.
Any single link or hyperlink is strictly prohibited without express written consent of PERRIS GROUP.
11. Filing - Proof
PERRIS GROUP archive purchase orders and invoices on a reliable and durable file as a true copy in accordance with the provisions of section 1348 of the Civil Code.
The computerized records of PERRIS GROUP will be considered by the parties as proof of communications, orders, payments and other transactions between the parties.
12. Dispute Resolution
These Terms or Use are governed by and will be construed in accordance with the laws of France.
Any disputes arising under or in connection with these Terms of Use, or your access or use of the Site shall be subject to the exclusive jurisdiction of Monaco and French.
13. Miscellaneous
You acknowledge and agree that these Terms, together with our Privacy Policy, constitute the entire agreement between you and PERRIS GROUP with respect to the use of the Site.
PERRIS GROUP may change these Terms at any time by posting changes on the Sites. Any changes are effective immediately upon posting. The continued use of the Sites constitutes your agreement to any revised Terms.
The Sites are not intended to provide any medical information about the skin or otherwise.
WEBSITE HOST
www.houbigant-parfum.com
Houbigant Paris is hosted by Shopify Inc., headquartered at 126 York St. Ottawa, on K1N 5T5, Canada
BY USING THE SITES, YOU SIGNIFY YOUR UNDERSTANDING AND AGREEMENT TO COMPLY WITH THE TERMS & CONDITIONS OF USE.
If you have any questions or concerns regarding these Terms and Conditions on line, please contact us by e-mail at info@houbigant-parfum.com.
Thank you for shopping at www.houbigant-parfum.com